Testimonials

 “ACS Computer Solutions is a solid company to work with, the staff are quick to respond to our requests, always ready to problem solve and stick with a challenge until it’s overcome.  To us, they’re an extension of our work family!  They’re a terrific team!”

-Dianne Hawkins, CEO, Comox Valley Chamber of Commerce

 

 “We would very much like to thank all of you at ACS Computer Solutions for all the great work you do for us, and thank you also for my much lowered stress level and peace of mind.   Don’t know what we would do without you.”

-Shelley R, D and D logging
(managed services client)

 

 “ACS has been monitoring and supporting our systems and software since our purchase of 40 Knots Vineyard and Estate Winery in July 2014.  They advised how to right-size our network system, moved and wired all our equipment, advised on equipment purchases and supported our network through monitoring and providing off-site back up storage to ensure safety of our records.  When my hard drive was about to crash on my PC, they phoned and advised before it happened, replaced my hard drive, and had me back up and running within two days.  ACS staff is knowledgeable, friendly, and very responsive to all my needs.  They also provide great value for their services and fair prices.  I have worked with many companies offering these services through the years, but none have been as supportive and responsive as ACS.”

-Brenda Hetman-Craig, Owner, 40 Knots Vineyard and Estate Winery Inc.

 

 “I own Supreme Convenience Stores and I’m happy to say that I highly recommend ACS computers for all your computer and IT requirements.

They are very quick to deliver and support all of our computer needs. The staff are very knowledgeable and friendly.”

-Jim Cameron

 

 “We use ACS Computer Solutions for our business and have always been very happy with the service.  They are often able to solve a problem for us over the phone which is super convenient.

I would definitely recommend ACS Computer Solutions to my friends.”

-Tracy, The Home Medical Shop® and Pavia Shoe Co.

 

 “The Black Creek Community Centre has grown a lot over the years, and we are so grateful for everything ACS computers has done to help us “keep up” technologically!  They are always incredibly helpful and supportive of our needs.  They are also very supportive of their community, and we are so grateful for the affordable pricing that means our non-profit organization can do everything required to keep our computer system running, secure and up-to-date.  Thanks ACS team! ”

-Dana Starritt, Executive Director, Black Creek Community Centre

 

 “We have used ACS Computers for many years as one of our very few trusted technology and computer providers. In our business we cannot afford to be down for very long. We need reliable PC tech support and hardware that won’t let us down. Andre and his crew have provided that for us. And their prices are usually better than the “big guys” which makes it easy to shop local.”

-Bryan, ABC Printing & Signs

 

 “For the last few years I have given our computer business to ACS. Not only am I happy with this decision for ourselves, but I am also eager to recommend them to anyone who is in need of new computers or computer service. When we required a new server and the provider of our point of sales software told us that we had to spend $15,000 to get us up to par, I was glad to have Andre come up with a solution that cost me less than half.

Thank you Andre and team for making this part of my life headache free!”

-Tomi Wittwer, Comox Fireplace & Patio

 

 “I must say I am very happy with the work that the ACS team does for me. Consistently time after time they deliver exactly what I need. And the added bonus is that ACS is competitively priced. There has been many times where your team has come through for me in a computer related disaster. There have been several occasions where I am running around town trying to find parts due to a computer failure and when I go into a big box store looking for help they say “go see them at ACS”. That alone speaks volumes for the reputation that you guys have around town. Keep up the good work. By the way I am absolutely loving my two new systems, they came setup as expected and had the quality components I have come to expect from ACS. Thank you.”

-David Gillis, Computers made basic

 

 “It is so important that we have an I.T. company that understands the limitations of our type of non-profit organization. With a strict budget and a small staff, we need a team that can work within these parameters but that still excels in customer service and continually offers value for our computing needs. It is for this reason, ACS has been a perfect fit for our society.”

-Lisa M. Iverson, Operations Manager, UPPER ISLAND WOMEN OF NATIVE ANCESTRY

 

 “ACS is fantastic!  Results…. were fast and seamless. We encountered Outstanding friendly service by more than one staff member.”

-Vince, Owner, Organic Sleep

 

 “ACS has provided Project Watershed with friendly and always reliable service. We are pleased with their response time, skill, and professionalism. Our office computer systems run smooth and effectively with the support of ACS.”

-Lisa La Rose, Project Water Shed

 

 “I discovered ACS around 2007 – A place where I could sometimes find parts that nobody else carried, solutions that nobody else offered, at prices that not many could beat. Add integrity, add a great attitude towards customer service, and I was hooked! When I opted to rejoin the world with scheduled paychecks, I didn’t hesitate to point my customer base over to ACS. Don’t think twice about calling (say hi to Thom and Andre for me!) and I don’t think you will ever regret it!”

-Andrea FullerT

 

 “The staff at ACS Computers are amazing. They’re super knowledgeable and it’s a real comfort to know that when I take my laptop in that they’re going to get to the bottom of the problem and fix it right the first time.”

-Kris, Halftone Pixel

 

 “All the staff at ACS computers has always treated me and my company very well, they are willing to do office and house calls to help sort things out, even when the problem is between the keyboard and the chair. I have purchased a few computers, lap tops etc from them, each time they helped me to chose equipment appropriate to my needs, and they have never tried to up sell me something I did not need. I will continue to use their services in the future. Thank you for all your help.”

-Larry Poirier, President, Larry Poirier Construction Ltd

 

 “As most people, they are great at their skill set and need to outsource the other areas they are not so great at. I would love to be great at everything but I don’t have enough years in my life to obtain the millions of things I would want to learn. One of those areas is the dreaded computer hardware and some software issues. Our office relies heavily on our technology systems and one day without it equates to a lot of work not being done. Thom at ACS Computers is our savior. I really don’t know what we would do without him as I panic the minute the computer tell me to “Step Away….Do Not Touch Anything…call Thom” . Sometimes I can just call their office and Thom can remote in and fix an issue that I have no idea what that foreign language the computer speaks is saying to me. Thom is our “go to” guy but if he is not available then any of the other great guys there can help. All businesses need business “partners” and ACS Computers is one that keeps our business running smoothly.”

-Jan Ashcroft, Ashcroft & Associates Inc.
For all your accounting needs

 

 “We are VERY happy.”

-Al McGarvey, A.W. McGarvey Law Office

 

 “I run a small – but with customers in many time zones world wide – oil well-log interpretation​ service in Merville.  ACS has built five custom computers for me.  The first with 8 GB of Ram, Then 16 GB of Ram, then 24 GB of Ram, then 96 GB of Ram and the last one was 512 GB of Ram.  My Grandsons now use them all except the last three: these are used in my business.  Occasionally, the computers will come up with glitches.  I take it in to ACS and say I have no idea what is wrong but I need it back running this afternoon.  They also comply as fast as possible.  ACS keeps me operating and I sure appreciate them being available!”

-Bob E.

 

 “ACS Computer Solutions has been my go-to for my business’ computer needs for over 7 years. Time after time, they provide friendly, timely and prompt service, and have always been able to help with whatever I’ve needed. From hardware to advice and everything in between, they are my trusted local source. Thank you ACS!”

-Shelly Stanchuk, Tailfeather Graphic Design

 

 “ACS Computer Solutions has always provided us with professional, expert and up-to-date advice. They are always ready to assist us when we’re in a bind and go the extra mile when we have questions for our business needs and concerns. In such a time of rapid technological change, it’s nice to know we can call ACS Computer Solutions and have peace of mind with managing our i.t. needs ~ and they’re really nice guys!”

-Comox District Teachers’ Association

 

 “CV Marine Ltd have been using ACS Computers since 2011 when we first started up our business.  They were great on helping us getting things started from a point of sale systems to our server and accounting computers.  They have always been there for us when we have a problem and/or needed to upgrade any of our system.  I would recommend them to anyone that wants a company that looks after their customers.”

-Wayne Wyant/ Ed Broughton
Owners

 

 “Comox Valley Art Gallery has dealt with ACS since their inception on 5th Street many years ago (10?). Their prices are competitive and they give prompt and user friendly service.”

-Tony Martin, Exec Director of Comox Valley Art Gallery

 

“ACS has been giving our company solid technical advice and support for many years, with efficiency in time and cost. Their reassuring support is certainly why I chose to stay with this company; service is everything with computers, it’s how the purchase is backed up later on that makes all of the difference!”

-Susan Healy, Theme Gardens Ltd.

 

“I’ve been buying computers from ACS for almost 10 years. I have specific needs for my computing. I send Andre the list of what I need, and he makes that happen.  I can’t get that from any of the big box stores. I appreciate the speed and competence of the service I receive. And the one time I chose to buy a computer somewhere else, only reinforced for me how good the crew at ACS is.”

-Carrie Reid, Mostly Salish Consulting

 

“I have had nothing but good service and help when needed from ACS Computers. Andre and his staff are knowledgeable and always try, and usually succeed, to solve my computer problems. Thanks guys,”

– David

 

“I have purchased my last 3 computers from ACS and have been happy with the service, products and help. When I have wanted to beat my computer up, I have received calm and helpful attention and the problems have been solved. ACS offers what I want from a computer store reliable service that can be trusted.”

– Ruth

 

“I’ve found the guys at ACS to be very friendly and helpful whenever I’ve had an issue or needed new hardware,”

– Hans Peter Meyer.

 

“I’ve tried the rest and ACS is still the best. Andre and his staff have always been helpful when it has come to my computer and networking needs. Their pricing is very competitive and the service is great. I would recommend ACS for your computer and network needs.”

– Andre from Engrave It

 

Andre and ACS have been helping us out for years. We get monthly check-ups for our network for our peace of mind. Andre upgrades us when needed, keeps us running through the viruses and glitches, answers all questions (stupid or not) respectfully and knowledgeably and fixes all our hardware as quickly as possible on site and off.

– Staff, Muir Sinclare Bush & Company

 

From the Comox Valley Echo Beef and Bouquets April 29th 2011:

A BIG BOUQUET to the great guys at ACS Computer Solutions. Andre recently guided this low-tech individual through the purchase of a new tower and Thom patiently helped me resolve a couple of problems with some existing software. I never felt like my questions were foolish nor my problems insignificant. Speedy, efficient service from personable, friendly – and very knowledgeable – staff.

 

If you have a testimonial or something else you would like to share, please email us at acs@island.net

Thanks!


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6 days ago
Microsoft has already fixed the Wi-Fi attack vulnerability

Technology companies are starting to respond to a new Wi-Fi exploit affecting all modern Wi-Fi networks using WPA or WPA 2 encryption. The security vulnerabilities allow attackers to read Wi-Fi...

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Photos from Acs Computer Solutions's post

And we now have the option to give the "extra large" receipt. :)

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3 weeks ago

Hmmm. Interesting region options I ran across today.

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